Student mission: Helpdesk level 1!

Ref 2589344 | Date: 4 Nov 2026

Academic Work Switzerland

Join a human-sized private bank in the heart of Geneva and actively participate in a major cloud migration project!

Student mission: Helpdesk level 1!
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About the role

As a deployment support collaborator, you will join a team of IT professionals to support the migration of workstations to the cloud. This key role combines technical and relational aspects with users.

We offer you
A complete one-month training to start calmly and an ideal opportunity to combine studies and professional experience on a 12-month project.

Tasks
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Taking charge of the deployment of new work equipment, from hardware preparation to supporting end users.

• Receive IT equipment and ensure its inventory
• Control the quality of the received hardware
• Package and deploy Windows workstations and applications via Intune
• Deliver laptops and smartphones to employees and support them in their initial use
• Create and track incident tickets
• Occasionally support the Service Desk team on a daily basis

We are looking for

• Currently being a computer science student in Switzerland
• Good command of English (tools and English-speaking employees)
• Clean criminal record and debt collection register

An asset if you possess

• Previous first experience in support or IT
• Good knowledge of Microsoft 365

To succeed in this role, your personal skills are the following:

• Good interpersonal skills
• Discretion and pedagogy
• Intellectual curiosity

Our recruitment process
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This recruitment process is managed by Academic Work.

Our selection process is continuous and the advertisement may be closed before the recruitment process is completed if we have moved to the next phase. The process includes two tests: a personality test and a cognitive test. These tests are tools used to find the right talent for the right position, in order to guarantee equality, diversity, and a fair process.

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